Introducing the Parade Agent Connector

TL;DR

• The new Parade Agent Connector (Beta) brings your live Parade data into Claude and ChatGPT.

• Ask about open loads, carrier quotes, Estimated Carrier Bid, carrier compliance and the best carriers for a lane, in plain English.

• Read-only. Uses your Parade login. Follows the same permissions as the Parade web app. No additional cost.

• Setup takes about two minutes.

• Use it for the work that spans tools: pricing a shipper RFP, vetting a new carrier, or building a call list for a hot load.

Your Team Already Works in AI. Now Your Capacity Data Does Too.

Brokers are already using Claude and ChatGPT to draft emails, clean up rate sheets and summarize shipper requests. The gap is the data. The assistant doesn't know your open loads, which carriers quoted a lane, or what the market is asking today. So reps copy and paste between Parade, the TMS and the chat window.

Today we're launching the Parade Agent Connector, in Beta. Connect your AI assistant to Parade once, and it can look up your live loads, quotes, carriers and market rates while you chat. You ask in plain English. The assistant pulls the answer from Parade and shows you each lookup it made. Under the hood, the connector is a Model Context Protocol (MCP) server. MCP is the open standard Claude, ChatGPT and other AI tools use to connect to outside data. That's why setup is just a URL and a sign-in.

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Faster capacity insights

• Answers in seconds. Pull loads, quotes and carrier details without clicking through screens.

• Work where you already are. Use Parade data next to your email, Teams chats and shipper documents.

• Faster carrier decisions. Check compliance, contacts and lane fit for a carrier in one question.

• Bigger questions, one conversation. Combine market rates, carrier history and your network to answer questions no single screen does.

What You Can Ask

The connector covers the data your reps check most often in Parade. Ask the way you'd ask a teammate.

The assistant decides when to look something up, and shows each lookup in the chat. You always see where an answer came from.

See It in Action: Pricing a Shipper RFP

A shipper sends a mini-RFP: a handful of lanes, due tomorrow. Normally a rep prices each lane one at a time. Check the market. Pull history. Find carriers. Guess at coverage. Repeat.

With the Parade Agent Connector, the rep drops the lane list into Claude and asks for a priced bid backed by real capacity. In one conversation, Claude:

1. Pulls the Estimated Carrier Bid for each lane, with the day-by-day breakdown around the pickup window.

2. Finds the recommended carriers for each lane, in your network and across Parade.

3. Checks compliance on those carriers against your standards.

4. Pulls contacts so the rep can confirm capacity before submitting.

5. Returns a lane-by-lane sheet: estimated buy rate, carriers to call, and a suggested all-in price.

Your team still sets the margin and makes the call. The difference is that every lane in the bid is priced from today's market and tied to carriers who can actually move it.

And because the work happens in your AI tool of choice, Parade data blends with everything else you bring into the conversation: the shipper's lane history, your TMS exports, another rate benchmark, or your own pricing rules. One bid, built from all of it.

RFPs are one example. The same approach works for vetting a new carrier, building a call list for a load that's about to go hot, or a morning check on what's still uncovered.

Safe by Design

The connector gives your AI assistant the same view you have in Parade. Nothing more.

• Read-only. It can look things up. It can't post, accept, counter, decline or change anything in Parade.

• Your permissions, enforced. You see only your company's data. Agent offices see only loads that belong to them.

• Full traceability. Every lookup is logged: who asked, what was looked up, through which AI tool, and when.

• You stay in control. Remove the connector at any time to disconnect.

Getting Started

Already a Parade customer? The Parade Agent Connector is available in Beta to all Parade customers. Setup takes about two minutes:

1. Add a custom connector in Claude or ChatGPT using this URL: https://mcp.app.parade.ai/mcp

2. Sign in with your Parade email and password.

3. Start asking.

Step-by-step guides for each tool are at mcp.app.parade.ai/help.

New to Parade? Schedule a Demo

Frequently Asked Questions

Which AI tools does it work with?

Claude and ChatGPT. Claude supports custom connectors on Free, Pro, Max, Team and Enterprise plans. ChatGPT requires Developer mode, which depends on your plan and workspace settings.

Can the connector change anything in Parade?

No. It's read-only.

Will my teammates see my data through my connection?

No. Each person connects with their own Parade login and sees only what they can see in the Parade web app.

Does it support SSO?

Not yet. Use the same email and password you use for the Parade web app.

What data does Parade send to my AI tool?

Only the results of the lookups you ask for. How your AI tool stores chats is governed by your company's settings with that provider.

Should I trust every answer?

Treat it like a fast first pass. AI assistants can misread or summarize data incorrectly, so confirm in Parade before booking a load or committing a rate.

Does it cost extra?

No. The Parade Agent Connector is included at no additional cost.

How do I share feedback?

Email support@parade.ai with "Agent Connector Beta" in the subject line, or tell your CSM.